Cancel or Return an Order

Changed your mind?

You can cancel your order free of charge any time BEFORE it has shipped. Once your order has shipped, it cannot be cancelled — but you can return it within 30 days after it is delivered.

Request Cancellation

Before your order ships

Send us your order number using the Request Cancellation button above (or email support@avgiglow.com). If the order has not shipped yet, we will cancel it and refund you in full.

After your order ships

Orders in transit cannot be cancelled. Please wait until your package is delivered.

Returns (30 days)

You have 30 days from delivery to return your item. See our Refund Policy for full return terms, or email support@avgiglow.com and we will help you start a return.